Frequently Asked Questions

What is the lead time for custom orders?

Custom pieces take 4-6 months, depending on complexity. Rush services available for select designs.

Do you offer virtual consultations?

Yes, we provide Zoom fittings and 3D rendering for global clients.

What materials do you use?

Premium Italian silks, French laces, and ethical gems. All sustainable and hypoallergenic options available.

Can I return or exchange?

As bespoke items, returns are not accepted, but alterations are complimentary within 30 days.

How do I book an appointment?

Contact us via form or email. We respond within 24 hours.

Are there payment plans?

Yes, flexible plans for orders over €3,000.